Privacy Policy
Last updated:
Greenbelt Studio, Ltd. Co. (“Greenbelt,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit greenbeltjournals.com or use any related pages, emails, or services (together, the “Services”).
Questions? Email support@greenbeltjournals.com.
1. Information We Collect
Category | Examples | Source |
---|---|---|
Identifiers | Name, shipping address, email, phone, order ID | You (checkout or account signup) |
Payment data | Last 4 digits, card type, billing ZIP (full card stays with Stripe) | Stripe |
Order content | Text or images you ask us to print | You |
Device & usage | IP, browser type, pages visited, referrer | Cookies/analytics |
Marketing prefs | Newsletter opt‑ins, cookie consents | You |
Customer‑service records | Emails, chat logs, defect photos | You |
We do not intentionally collect sensitive personal data (health, race, SSNs) and we do not knowingly collect information from children under 13.
2. How We Use Your Information
- Fulfill orders—process payment, print journals, ship, handle returns.
- Operate and secure the Site—prevent fraud, debug, improve performance.
- Provide customer support and warranty service.
- Send marketing emails only if you opt in (unsubscribe anytime).
- Comply with legal obligations and enforce our Terms of Service.
3. Cookies & Similar Technologies
We use essential cookies for cart and security, analytics cookies (e.g., Google Analytics 4) to understand traffic, and marketing cookies only with your consent. Browser controls let you block cookies, but core features may break.
4. When We Share Information
We never sell your personal data. We share only as needed:
- Stripe, Inc. – payment processing (PCI‑DSS compliant)
- – print & ship your journal
- Shipping carriers – USPS, UPS, FedEx, etc.
- Service providers – hosting, email, analytics (bound by DPAs)
- Legal authorities – when required by law or to protect rights
5. Your Choices & Rights
5.1 Email & SMS
Click “unsubscribe” in marketing emails anytime. Transactional messages (order confirmations, shipping updates) are mandatory.
5.2 Access, Correct, Delete
Email support@greenbeltjournals.com to request a copy of your data, correct inaccuracies, or delete your account (we retain order records required for tax/audit).
5.3 State‑Specific Rights (CA, VA, TX, etc.)
Residents may have additional rights to know, delete, or opt out of “sale/sharing” (not applicable—we don’t sell data). We honor these rights without discrimination.
5.4 EU/UK GDPR Rights
EEA/UK visitors can object to processing, request portability, or lodge a complaint with their supervisory authority.
6. Data Retention
- Order & tax records: 7 years
- Customer‑service emails: up to 3 years after last interaction
- Analytics data (GA4 default): 14 months
7. Security
We use TLS encryption, ISO‑27001–certified hosting, and least‑privilege access. No internet transmission is 100 % secure, but we work hard to protect your data.
8. International Transfers
Servers are in the United States. If you access the Services from abroad, your data will be transferred to and processed in the U.S. We rely on Standard Contractual Clauses for EU/UK data.
9. Children’s Privacy
Our Services aren’t directed to children under 13, and we don’t intentionally collect their data. Contact us if you believe we have done so in error.
10. Changes to This Policy
When we update this Policy, we’ll revise the “Last updated” date and post the new version. Material changes will be announced via email or Site banner. Continued use of the Services means you accept the changes.
11. Contact Us
Greenbelt Studio, Ltd. Co.Attn: Privacy
6511 Walebridge Ln.
Austin, TX 78739 USA
support@greenbeltjournals.com